Onescreener FAQ

How to Update Your Credit Card Info for Onescreener

September 15, 2022
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Here's how you can easily replace or update your credit card information to keep your Onescreener account active and your page online:

1. Reply to an in-app message or email

If your credit card has reached its limit or expiry date, and the payment can't be made, you will automatically receive an in-app message and an email from Onescreener. Simply follow the prompt to update your card information, and your page will remain as it is. You will not be able to edit your page until the card info is updated.

2. Update credit card info in your account

If you would like to assign a new credit card to your account, or change the existing information, login to your page editor.


Click on the Settings menu in the left sidebar and choose the Billing tab at the top of your editor. Hit the Update Card button.


Click on your profile image, hit Settings in the menu, choose the Billing tab at the bottom of the page, and click Update Card.